Frequently Asked Questions (FAQs)
Common Queries About Our Perfumes and Services
How can I place an order?
Placing an order is simple! Browse our website, select your desired perfume, and click on “Add to Cart.” Once you’re ready, proceed to checkout, provide your delivery details, and complete the payment through our secure payment options.
What payment methods do you accept?
We accept various payment methods, including cash on delivery (COD), bank transfers, and online payment options such as credit/debit cards and mobile wallets.
How long will it take to receive my order?
Delivery times typically range between 3 to 5 business days, depending on your location within Pakistan. We ensure prompt and secure delivery for your convenience.
Can I return or exchange my perfume?
Yes, we offer easy returns and exchanges within 7 days of receiving your order. The product must be unused and in its original packaging. Please contact our customer service for assistance with returns or exchanges.
What to do if a product is damaged or incorrect?
If you receive a damaged or incorrect product, please contact our customer service team immediately. We will assist you in resolving the issue, whether it’s through a return, exchange, or refund.